Infibeam becomes GVK’s tech partner for passenger services at Mumbai airport
AHMEDABAD: Infibeam, an Ahmedabad based e-commerce technology solution provider said that it has implemented reservation engine integration for Pranaam GVK Guest Services at Chhatrapati Shivaji International Airport, Mumbai.
Pranaam GVK Guest Services is a meet and assist services being provided by GVK-Mumbai International Airport (MIAL) at CSIA. MIAL has selected Infibeam's state-of-the-art travel and ticketing platform to host and manage automation for world class meet and assist service primarily focussed on enhancing passenger experience and ensure seamless and stress-free travel through Mumbai airport. The company said that Pranaam offers travel services through CSI airport to customers worldwide.
The service provides lounge access, dedicated porter for check-in baggage assistance and complete assistance by Pranaam officer for guests arriving, departing or transiting through CSIA.
Rekha Nair, head - airport services, said, "With customer centric focus, MIAL intends to provide best in class experience and be part of the passenger lifecycle through e-commerce platform. We are looking at increased sales, marketing and servicing channels by providing user-friendly and efficient ecommerce platform by partnering with Infibeam."
Ganpat Singh Rajput, head-travel and ticketing, said, "At Infibeam, our technology platform solutions adapt for unique business implementations, having far reaching effect on commerce ecosystem."
AHMEDABAD: Infibeam, an Ahmedabad based e-commerce technology solution provider said that it has implemented reservation engine integration for Pranaam GVK Guest Services at Chhatrapati Shivaji International Airport, Mumbai.
Pranaam GVK Guest Services is a meet and assist services being provided by GVK-Mumbai International Airport (MIAL) at CSIA. MIAL has selected Infibeam's state-of-the-art travel and ticketing platform to host and manage automation for world class meet and assist service primarily focussed on enhancing passenger experience and ensure seamless and stress-free travel through Mumbai airport. The company said that Pranaam offers travel services through CSI airport to customers worldwide.
The service provides lounge access, dedicated porter for check-in baggage assistance and complete assistance by Pranaam officer for guests arriving, departing or transiting through CSIA.
Rekha Nair, head - airport services, said, "With customer centric focus, MIAL intends to provide best in class experience and be part of the passenger lifecycle through e-commerce platform. We are looking at increased sales, marketing and servicing channels by providing user-friendly and efficient ecommerce platform by partnering with Infibeam."
Ganpat Singh Rajput, head-travel and ticketing, said, "At Infibeam, our technology platform solutions adapt for unique business implementations, having far reaching effect on commerce ecosystem."
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